Making your journey as smooth as possible

While every patient is unique, most patients follow a relatively similar treatment pathway with us. Here is a typical patient journey that explains what to expect when you visit us.

Click here for instructions if you are paying for yourself

Click here if you have private medical insurance

Come to hospital to see your consultant surgeon (click here for more information about your initial consultation)

If you wish to go ahead with surgery, you will receive a second consultation over telephone to answer any questions you may have about the procedure

Attend hospital for your operation. Most patients can go home later that day or on the following day after surgery

Have your routine follow up with the surgeon after the operation. This can either be a face-to-face or video consultation depending on your preference and clinical need.

Your initial consultation

The initial consultation with your consultant is the first step in your treatment path. This 30-minute face-to-face appointment is where your medical history and surgical requirements are explored in detail. A working diagnosis is usually made during this consultation, and your consultant may request additional investigations such as blood tests or scans to confirm the diagnosis. You will also receive an in-depth explanation of your recommended treatment options -including surgery- depending on the diagnosis and your background medical history. You will be offered a period of time to consider the options and decide on your preferred treatment choice. If you decide to go ahead with surgery, a second appointment (usually via telephone) is arranged for you to allow for any further questions that you may have about the procedure. The second appointment is free of charge if made within 6 weeks of your initial consultation.

We will ask you to complete an online health questionnaire via email prior to your initial consultation. This will provide us with essential background information about your health status and requirements which will complement the initial consultation. We recommend that you complete this questionnaire at the earliest opportunity before your first consultation to allow us to make any adjustments that you may require.